Privacy Policy

Soulful Group LLC

Effective Date: March 6, 2025 | Last Updated: March 6, 2025

1. Introduction

This Privacy Policy explains how Soulful Group LLC ("Company," "we," "our," or "us") collects, uses, and protects your personal information when you visit our website or use our Services.

2. Company Information

Soulful Group LLC

Wyoming Limited Liability Company

Principal Office: 75 E 3rd Street, Sheridan, WY 82801

3. Information We Collect

We may collect the following types of information:

• Personal Information - Name, email address, phone number, billing address, payment details, and other information you provide when signing up for our Services.

• Usage Data - IP address, browser type, pages visited, and other technical information collected automatically.

• Communication Data - Messages, emails, and support inquiries you send to us.

4. How We Use Your Information

We use your information to:

• Provide and manage our Services

• Process payments and fulfill orders

• Communicate with you regarding updates, promotions, and customer service

• Comply with legal and regulatory requirements

5. Legal Basis for Processing

If you are in the European Economic Area (EEA), we process your data under legal bases including contract performance, legitimate interests, and consent.

6. Sharing of Information

We do not sell your personal information. We may share it with trusted third parties (such as payment processors, marketing platforms, or service providers) only as necessary to operate our Services.

7. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

8. Your Privacy Rights

Depending on your location, you may have the right to access, correct, or delete your personal information, and to opt out of marketing communications.

9. Security Measures

We implement reasonable safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure.

10. Cookies and Tracking TechnologiesTermination

We use cookies and similar technologies to enhance your experience, analyze traffic, and personalize content.

11. Children's Privacy

Our Services are not directed to children under 13, and we do not knowingly collect information from them.

12. International Data Transfers

If you access our Services from outside the U.S., your data may be transferred to and processed in the U.S.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you by updating the "Effective Date" at the top of this page.

14. Contact Us

If you have any questions about these Privacy Policy, please don't hesitate to reach out to us @ [email protected]